Psychiatry & Counselling Centre by Dr Yasaswi's Healthcare

Privacy Policy

Last updated: 12 October 2026

This policy explains how Psychiatry & Counselling Centre by Dr Yasaswi's Healthcare (“we”, “us”) collects and uses personal information through this website. It covers the website only. Information you share during consultations is part of your clinical record and is handled under our clinical confidentiality practices.

Information we collect

  • Booking and contact forms: your name and phone number and, if you choose to give them, your email address, the service you’re interested in, a preferred time and a short message.
  • Newsletter: your email address.
  • Technical information: when you submit a form we record your IP address and browser details to help prevent spam and misuse.

Please do not include medical details in website forms. We will discuss your health with you in person, in a confidential setting.

How we use your information

  • To contact you about your enquiry and arrange appointments.
  • To send newsletter emails you have signed up for. You can unsubscribe at any time.
  • To keep the website secure and protect it from spam.

We collect this information with your consent, which you give by ticking the consent box on our forms.

Sharing your information

We do not sell or rent your personal information. It is shared only with service providers who help us run this website and send emails, who must keep it confidential, or where the law requires us to disclose it.

Cookies

This website uses only the essential cookies it needs to work securely, such as protecting forms against misuse. We do not use advertising or tracking cookies.

How long we keep it

Enquiries are kept only as long as needed to respond to you and manage your appointments. Newsletter addresses are kept until you unsubscribe.

Keeping it secure

The website uses an encrypted (HTTPS) connection, and enquiries can be viewed only by authorised staff.

Your rights

Under India’s Digital Personal Data Protection Act, 2023, you can ask us to access, correct or erase your personal information, withdraw your consent, or raise a grievance. To do so, contact us using the details on our Contact page.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Using the enquiry form

Name and phone number are required so we can respond to your request. Email, service preference, preferred day or time, and message are optional. The form asks for consent before submission. Please keep any message to practical booking information rather than clinical details.

Requests made for someone else

If you are arranging an appointment for a family member, use your own contact details for the callback and say that you are enquiring on their behalf. Do not submit their medical history through the website.

Questions about website information

For a question about information you submitted, call +91 9187701618 or use the Contact page. Describe the request briefly without adding medical information. Website enquiries and consultation records serve different purposes; this policy describes the website forms.